Save our ticket office!

7th August 2023 in Events, Local News, Penzance

A demonstration will be held on Wednesday 9 August at Penzance Train Station to help save our ticket office

What’s it all about?

GWR are proposing to initially reduce the number of ticket office windows this autumn at Penzance Train Station, before a full closure in September 2024.

Where and when?

The Mayor of Penzance, Cllr Stephen Reynolds, will be attending a demonstration, being organised by the RMT Union, to support the call to keep our ticket office open! The demonstration is open to everyone to attend to let GWR and the government know that we value our ticket office and are opposed to their plans to close it!

  • Wednesday 9 August 2023
  • 9am
  • Penzance Ticket Office
Save our ticket office demonstration - Penzance Train Station on Wednesday 9th August at 9am

What are we doing as a council?

At our last Full Council meeting on Monday 17 July 2023, Penzance Councillors unanimously voted to support the retention of the existing staffed ticket office counter service at Penzance Railway Station and objects to the proposed ticket office closure.

They also voted to delegated authority to the Town Clerk to respond to the ongoing consultation on rail ticket office closures, and to communicate the council’s objection to the proposed closure to the management of GWR – you can read the full minutes of the meeting here (Item 39(h) on Page 30).

The staffed ticket office at Penzance railway station provides an invaluable service to residents and visitors alike, especially given the currently bewildering complexity of ticketing arrangements across the rail network. And closing the ticket office windows would disproportionately affect the more vulnerable in our community, especially the digitally excluded.

We will do everything within our power to oppose the closure of the ticket office at Penzance Train Station.

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