Anti-Social Behaviour (ASB) incidents need to be reported to Devon and Cornwall Police:
Phone:
Call 101
Online:
Report the incident online: Report antisocial behaviour | Devon & Cornwall Police (devon-cornwall.police.uk)
If you see someone sleeping rough:
you can help by creating an alert online: StreetLink – Connecting people sleeping rough to local services (thestreetlink.org.uk)
We are responsible for the following services and town assets:
If you spot a problem please report it to us so that we can get it fixed as quickly as possible:
Cornwall Council currently still operate and own many services and assets within the Parish including:
If you spot a problem please report it to Cornwall Council.
The electric Beryl Bikes in Penzance are not operated or maintained by Penzance Council – it is a service provided by Beryl Bikes on behalf of Cornwall Council.
If you see a Beryl Bike which is broken or has been left in a place where it really shouldn’t be, please let Beryl know so they can fix it as soon as possible.
You can reach them through the in-app chat, via the chat on their website, by email or by phone. Please provide details of the bike’s location and they’ll send someone out to deal with the problem.
In app:
Contact Beryl using the chat 💬 icon, or click the 🔧 icon
Email:
Telephone:
You can call Beryl’s customer service team on 020 3003 5044 from 7am – 9pm, Monday-Sunday
Comments & Compliments
If you would like to compliment one of our employees or teams or would like to comment on any of our services, please contact us – we would love to hear from you.
You can also leave a review on our Google Business Profile.
Complaints
We are continually looking for ways to improve our service for all residents in the Parish.
If you are dissatisfied with the standard of service you have received from us, or are unhappy about an action or lack of action, please contact us.