Report a Problem

If you have a problem, we ask that you report it so that it can be resolved as quickly as possible.

Penzance Council

We are responsible for the following services and town assets:

If you spot a problem please report it to us so that we can get it fixed as quickly as possible:

Cornwall Council

Cornwall Council currently still operate and own many services and assets within the Parish including:

  • Benefits
  • Births, Weddings, Deaths and Funerals
  • Business, Trading and Licences
  • Car Parks (not Wellfields Car Park – this owned and managed by Penzance Council)
  • Cemeteries (including Penzance)
  • Council Tax
  • Environment Health/Protection eg. Fly tipping, street cleansing
  • Food safety
  • Graffiti removal
  • Gwavas Playing Field
  • Housing
  • Libraries
  • Morrab Gardens (including the war memorial)
  • Mounts Bay Coast Path
  • Newlyn Green (including Bolitho Gardens and the Play Park)
  • Penzance Bus Station
  • Penzance Harbour
  • Penzance Promenade (including the flagpoles)
  • Planning Applications & Enforcement
  • Princess May Recreation Ground
  • Road maintenance and parking
  • Recycling, rubbish and waste
  • St Anthony Gardens
  • St John’s Hall
  • Wherrytown Boating Lake

If you spot a problem please report it to Cornwall Council.

Comment, Compliments and Complaints

Comments & Compliments

If you would like to compliment one of our employees or teams or would like to comment on any of our services, please contact us – we would love to hear from you.

You can also leave a review on our Google Business Profile.

Complaints

We are continually looking for ways to improve our service for all residents in the Parish.

If you are dissatisfied with the standard of service you have received from us, or are unhappy about an action or lack of action, please contact us.

You can download our full Complaints Procedure here.

Our Partners & Who We Support

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Penzance Council Supports Logos
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