The Penzance Community Toilet Scheme is back!

22nd April 2022 in Community Toilets, Local News, Services

The Penzance Community Toilet Scheme is back with an improved new look and facilities across the Parish available to everyone for free!

So what’s the big deal?

The Covid-19 pandemic has made everyone realise how important access to public toilets are. As a result, many businesses also stepped up to provide clean and accessible facilities for their customers.

What are we doing as a Council?

We took over the running of 6 public toilets in Penzance from Cornwall Council in 2016 to make sure that they would stay open.

Since then, we have invested over £50,000 to improve the facilities and we have employed a local company to keep them clean.

Last year we also took on the Newlyn public toilets from the Newlyn Harbour Authority and we’ve already had positive feedback about the improvements we’ve made. At the January 2022 Full Council meeting, Councillors agreed to invest £16,000 to refurbish the facilities once the lease is officially drawn up with the Harbour Authority.

But that’s not all!

We were one of the first Town Councils in Cornwall to introduce a Community Toilet Scheme. 

Everyone deserves to have access to toilet facilities which are safe and clean – it’s that simple!

What is a ‘Community Toilet’?

In a nutshell, they are clean and accessible toilet facilities in the community which are free for everyone to use.

The Penzance Community Toilet Scheme has been developed in partnership with local community-focused businesses to help boost our existing public toilet services.

There’s a big range of opening hours and the facilities are located across the Parish of Penzance (including Newlyn, Heamoor, and Gulval) at local cafes, pubs, restaurants, and art galleries.

Do I need to pay?


All the businesses taking part in the scheme receive funding from us so you don’t need to spend a penny!

Where are the Community Toilets?

We currently have 13 Community Toilets across the Parish, including Penzance, Newlyn, Heamoor and Gulval.

How to find them:

1. Look out for this sign which our partner businesses will have displayed in their window:

Community Toilet Scheme business sign: You're welcome to use our free facilities
Community Toilet Scheme business sign

2. Pick up one of our leaflets with a handy map from our Reception or download one here:

3. Look up where the toilet locations are before heading out with our handy interactive map:

Map key: Yellow Pin: Public Toilet | Red Pin: Community Toilet

Can my business join the scheme?

We are always keen to hear from businesses who would like to join the scheme.

We would like to extend the scheme to include Mousehole so are especially interested in hearing from businesses in the village who would like to join.

If your business would like to be added to the waiting list or you would like to find out more about how the scheme could work for you, please contact our offices by email or phone Monday – Friday

Still not sure?

If you have any questions about the scheme the Council’s Leisure & Amenities Team are happy to help – you can contact them by email or phone Monday – Friday

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